PM Shift Leader - Tips Bonus & Flexible Schedule

Dunkin'; Lakeland (FL); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Credit card tips

Leadership development

Flexible schedules

Paid training

Team-driven environment

Descripción de la vacante

Brewing Brand, a Dunkin’ franchisee, is hiring Shift Leaders to coach team members, uphold brand standards, and drive guest service during high-energy shifts.

You will work under the Restaurant Manager, set priorities, train new staff, manage inventory and safety, and ensure cash handling policies are followed. Strong English, basic computer skills, and prior leadership in retail or hospitality preferred.

Formación

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsabilidades

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift.
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coaches restaurant team members to do the same.
• Schedule restaurant team members for shifts.
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies.

Conocimientos

Leadership experience

Fluent English

Basic computer skills

Descripción del empleo

Brewing Brand, a Dunkin’ franchisee, is hiring Shift Leaders to coach team members, uphold brand standards, and drive guest service during high-energy shifts.

You will work under the Restaurant Manager, set priorities, train new staff, manage inventory and safety, and ensure cash handling policies are followed. Strong English, basic computer skills, and prior leadership in retail or hospitality preferred.