Shift Leader: Flexible Hours & Guest Service Coach

Dunkin'; Florida; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training and development

Discounted tuition for you and your 가족

Job summary

Dunkin' in Florida is seeking a Shift Leader to be the go-to person on the floor during shifts, leading teams, delivering top-notch guest service, and upholding food safety and brand standards.

You bring leadership, a positive attitude, and strong communication; the role offers flexible hours, opportunities to grow into management, and benefits like paid training and tuition assistance.

Qualifications

• Experience in food service or retail; leadership experience is a plus.
• Excellent communication and a positive attitude.
• Ability to multitask and stay calm under pressure.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.
• Team-first mindset and passion for great coffee and guest service.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service
• Keep operations running smoothly - prepping food, managing inventory, or handling cash
• Train and coach crew members to be their best
• Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
• Step in for the manager when needed, help make key decisions

Skills

Leadership experience

Communication skills

Multitasking

Customer service

Job description

Dunkin' in Florida is seeking a Shift Leader to be the go-to person on the floor during shifts, leading teams, delivering top-notch guest service, and upholding food safety and brand standards.

You bring leadership, a positive attitude, and strong communication; the role offers flexible hours, opportunities to grow into management, and benefits like paid training and tuition assistance.