Shift Leader: Lead, Learn & Grow with Flexible Hours

Dunkin'; North Fort Myers (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay + tips

Paid training & leadership coaching

SNHU tuition discount for family

Job summary

DUNKIN’ / QUALITY BRAND GROUP is seeking a Shift Leader in Florida to guide a team, welcome guests, and help runs smoothly every shift. You’ll oversee service, support cooks, and ensure standards are met while fostering a positive guest experience.

Ideal candidates bring food service or retail experience, strong communication, and a readiness to grow into leadership roles through training and mentorship.

Qualifications

• Experience in food service or retail; QSR and leadership experience is a plus.
• Dependable, communicates well, and helps teammates succeed.
• Available for flexible hours, including early mornings, weekends, and holidays.

Responsibilities

• Set the tone, rally your team, and make guests feel welcome.
• Assist with food preparation, inventory, and accurate cash handling.
• Coach and celebrate crew progress and recognize good performance.
• Keep the restaurant clean, safe, and welcoming while meeting standards.
• Support your manager and make sound decisions during shifts.

Skills

Leadership

Customer service

Team motivation

Job description

DUNKIN’ / QUALITY BRAND GROUP is seeking a Shift Leader in Florida to guide a team, welcome guests, and help runs smoothly every shift. You’ll oversee service, support cooks, and ensure standards are met while fostering a positive guest experience.

Ideal candidates bring food service or retail experience, strong communication, and a readiness to grow into leadership roles through training and mentorship.