Shift Leader: Flexible Hours & Guest Experience

MAZZIOS LLC GROUP; Bartlesville (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Mazzio’s, LLC is seeking a Shift Leader in Bartlesville, OK to supervise crew and ensure efficient operation during shifts. You will monitor station assignments, manage workflow, and support labor goals.

The role emphasizes guest service, food safety, cash handling, and adherence to health and safety regulations. A Shift Leader may perform administrative tasks and help train team members.

Qualifications

• Excellent communication and interpersonal skills.
• Proven leadership and decision-making abilities.
• Strong guest relations and teamwork.
• Knowledge of Mazzio’s procedures and health regulations.
• Ability to work with POS systems and technology.
• Basic math skills.
• Ability to supervise and correct crew members.

Responsibilities

• Supervise crew during shifts to meet performance standards.
• Resolve guest concerns and document credits.
• Ensure guest needs are met and operations run smoothly.
• Maintain food safety and sanitation practices per policies.
• Enforce uniform, glove, and footwear standards.
• Handle cash outs, deposits, and end-of-shift procedures.
• Assist with training and development of crew.
• Perform additional administrative tasks as assigned.

Skills

Leadership

Communication

Guest relations

Teamwork

POS systems

Food safety

Basic math

Crew management

Job description

Mazzio’s, LLC is seeking a Shift Leader in Bartlesville, OK to supervise crew and ensure efficient operation during shifts. You will monitor station assignments, manage workflow, and support labor goals.

The role emphasizes guest service, food safety, cash handling, and adherence to health and safety regulations. A Shift Leader may perform administrative tasks and help train team members.