Shift Leader: Flexible Hours & Growth with Tips

Dunkin'; University (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Credit card tips

Flexible hours

Leadership training

Job summary

Brewing Brand in Illinois is seeking a Shift Leader to join our Dunkin' network. Lead a fast-paced crew, uphold Brand standards, and drive guest satisfaction while supporting daily operations.

This role offers flexible hours, leadership growth opportunities, and the potential to earn with credit card tips. You’ll train team members, schedule shifts, and help manage inventory and cash handling.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coaches restaurant team members to do the same.
• Schedule restaurant team members for shifts
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies.

Skills

Basic computer skills

Fluent English

Leadership experience

Job description

Brewing Brand in Illinois is seeking a Shift Leader to join our Dunkin' network. Lead a fast-paced crew, uphold Brand standards, and drive guest satisfaction while supporting daily operations.

This role offers flexible hours, leadership growth opportunities, and the potential to earn with credit card tips. You’ll train team members, schedule shifts, and help manage inventory and cash handling.