Shift Leader: Flexible Hours, Growth & Tips

Dunkin'; Gandy (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Credit card tips

Leadership training

Flexible scheduling

Team atmosphere

Management growth

Job summary

Dunkin' in Florida is seeking a Shift Leader to guide our restaurant crew and uphold brand standards. You’ll supervise team members, ensure quality food and service, and communicate priorities to the staff to achieve daily goals.

This role offers flexible hours, leadership growth opportunities, and a chance to earn additional income through credit card tips. Join a fast-paced, supportive team focused on guest satisfaction.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coaches restaurant team members to do the same.
• Schedule restaurant team members for shifts
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies.

Job description

Dunkin' in Florida is seeking a Shift Leader to guide our restaurant crew and uphold brand standards. You’ll supervise team members, ensure quality food and service, and communicate priorities to the staff to achieve daily goals.

This role offers flexible hours, leadership growth opportunities, and a chance to earn additional income through credit card tips. Join a fast-paced, supportive team focused on guest satisfaction.