Shift Leader - Flexible Hours & Growth Opportunities

Workstream; Wayne (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Direct Operator Interaction

Competitive Pay

Great Place to Work

Job summary

Chick-fil-A Wayne Towne Center is seeking a Shift Leader to support the leadership team in shift management for 15+ team members, supervising assigned areas and possibly opening or closing the restaurant. You will coach the team to deliver remarkable service and uphold safety and cleanliness standards.

The role requires leadership experience, strong customer service skills, and a commitment to Chick-fil-A’s values. Candidates should be 18+ and able to work 40+ hours in a fast-paced environment.

Qualifications

• 18+ years old.
• Work 40+ hours.
• Leadership experience required.
• Previous customer service experience preferred.
• Hard-working and team-oriented.
• Friendly and honest.
• Great customer skills.

Responsibilities

• Ensure Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensure weights and measurements are accurate for all recipe items.
• Maintain pace to meet the restaurant's speed of service guidelines.
• Keep workstations clean at all times.
• Follow cash handling procedures and hold cashiers accountable to policies.
• Monitor dining room, restrooms, parking lot and overall facility cleanliness.
• Perform tasks as needed throughout shift.
• Address guest issues and consult management for complex issues.
• Communicate employee performance and policy violations to management.
• Adhere strictly to all company policies and procedures.

Skills

Leadership

Customer service

Team-oriented

Friendly

Honest

Cash handling

Hard-working

Job description

Chick-fil-A Wayne Towne Center is seeking a Shift Leader to support the leadership team in shift management for 15+ team members, supervising assigned areas and possibly opening or closing the restaurant. You will coach the team to deliver remarkable service and uphold safety and cleanliness standards.

The role requires leadership experience, strong customer service skills, and a commitment to Chick-fil-A’s values. Candidates should be 18+ and able to work 40+ hours in a fast-paced environment.