Shift Leader — Flexible Hours, Daily Pay & Cookies

Insomnia Cookies; Jacksonville (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible part‑time work schedules

Pay‑on‑Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance for your furry loved one

Job stability with a rapidly growing/–

Achievable growth/promotion

Fun, exciting team environment

Employee discount and FREE cookies

Job summary

Insomnia Cookies in Jacksonville is seeking a Shift Leader to captain our bakery during day or night shifts at 4549 Southside Boulevard, Jacksonville, FL 32216. You will lead by example, deliver outstanding customer service, and ensure smooth shift operations and food safety.

You’ll train the Cookie Crew, delegate baking, cashiering, and packing duties, manage cash deposits, and maintain a clean, safe workplace.

Qualifications

• At least 1 year of customer service experience.
• Point of Sale systems experience.
• Strong communication, time management and people skills.
• Outgoing, friendly, patient demeanor.
• Detail oriented and results driven.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide excellent customer service and quality products to guests throughout their experience.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production, and coaching team members.
• Delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Collaborate with the Cookie Crew and supervise daily activities.
• Maintain a safe, clean working environment and adhere to food safety practices.
• Manage cash handling and deposits.

Skills

Customer service

POS experience

Communication

Time management

People skills

Leadership

Physical strength

Work eligibility

Age requirement

Tools

POS systems

Job description

Insomnia Cookies in Jacksonville is seeking a Shift Leader to captain our bakery during day or night shifts at 4549 Southside Boulevard, Jacksonville, FL 32216. You will lead by example, deliver outstanding customer service, and ensure smooth shift operations and food safety.

You’ll train the Cookie Crew, delegate baking, cashiering, and packing duties, manage cash deposits, and maintain a clean, safe workplace.