Shift Leader: Fast-Track to Management

WhiteWater Express Car Wash; Battle Creek (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

$17 hourly pay + tips

Flexible scheduling

Paid training – no experience required

Promotion opportunities

401(k) with company match

Medical, Dental & Vision insurance

Free weekly car washes

Fun, team-oriented environment

Job summary

WhiteWater Express Car Wash is seeking a Shift Leader to drive daily operations, supervise the team, and ensure excellent guest service during busy shifts. This full-time role offers paid training, biweekly tip incentives, and opportunities for advancement.

Starting pay ranges from $17 to $19 per hour, with benefits and growth potential within a fast-paced, outdoor work environment. You’ll lead a team, uphold safety standards, and help deliver a top-quality wash experience.

Qualifications

• 18+ years old.
• High School Diploma (or equivalent) required.
• Previous leadership, retail, hospitality, or customer service experience preferred.
• Comfortable working outdoors in various weather conditions.
• Able to lift up to 50 lbs and stay active throughout the shift.
• Available evenings and weekends.
• Strong communication and team leadership skills.
• Dependable, motivated, and customer-focused.
• Ability to follow safety procedures and company policies.
• Must pass a background check.

Responsibilities

• Support daily shift operations and assist with team oversight.
• Ensure team members understand and complete their responsibilities.
• Provide excellent customer service and resolve customer concerns.
• Help customers choose wash packages and memberships.
• Monitor equipment performance and report maintenance needs.
• Assist with incident reports and operational documentation.
• Ensure safety policies and procedures are followed.
• Support store opening and closing procedures.
• Maintain site cleanliness, organization, and wash quality.
• Encourage a positive, team-focused work environment.

Skills

Leadership

Customer Service

Communication

Team Supervision

Education

High School Diploma

Job description

WhiteWater Express Car Wash is seeking a Shift Leader to drive daily operations, supervise the team, and ensure excellent guest service during busy shifts. This full-time role offers paid training, biweekly tip incentives, and opportunities for advancement.

Starting pay ranges from $17 to $19 per hour, with benefits and growth potential within a fast-paced, outdoor work environment. You’ll lead a team, uphold safety standards, and help deliver a top-quality wash experience.