Shift Leader - Fast-Paced Team Lead & Growth Path

Baskin-Robbins; Bowdoinham (ME); On-site; USD 21,000 - 28,000; Full time

Job summary

Dunkin' Donuts franchisee in Bowdoinham, ME is seeking Shift Leaders to manage daily store operations and uphold the CARE standard: Customers Are Really Everything. You will guide a frontline team, ensure fast, friendly service, and maintain product quality, including our signature Americas Best Coffee.

This role emphasizes team leadership, scheduling, drive-thru performance, and clear communication of results.

Qualifications

• Experience leading a fast-paced shift in a food-service setting.
• Strong customer service skills and ability to motivate a team.
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead store operations during shifts to ensure smooth service.
• Maintain CARE standards and friendly customer experience.
• Oversee quality control of products and drive-thru performance.
• Deploy crew, set goals, and communicate results to the team.
• Be a team player and willing to jump in where needed.

Skills

Leadership

Customer Service

Teamwork

Communication

Job description

Dunkin' Donuts franchisee in Bowdoinham, ME is seeking Shift Leaders to manage daily store operations and uphold the CARE standard: Customers Are Really Everything. You will guide a frontline team, ensure fast, friendly service, and maintain product quality, including our signature Americas Best Coffee.

This role emphasizes team leadership, scheduling, drive-thru performance, and clear communication of results.