Shift Leader: Fast-Paced Team Coach & Guest Service

burgerking; Schaumburg Township (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Scholarship Fund Program

Burger King emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Elk Grove Village, IL seeks a motivated shift supervisor to lead team members, ensure prompt and courteous service, and maintain accurate order taking. You will train staff, monitor performance and help resolve customer concerns.

Responsibilities include counting cash at shift changes, managing stock to prevent shortages, and enforcing safety and quality standards. The role requires reliable transportation and strong written, verbal, and math skills in a fast-paced environment.

Qualifications

• Supervises, trains, and motivates employees to maintain enthusiastic customer service.
• Resolves customer concerns.
• Counts cash and performs shift-end bank procedures.

Responsibilities

• Supervises trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposits.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Skills

People leadership

Customer service

Teamwork

Job description

Burger King in Elk Grove Village, IL seeks a motivated shift supervisor to lead team members, ensure prompt and courteous service, and maintain accurate order taking. You will train staff, monitor performance and help resolve customer concerns.

Responsibilities include counting cash at shift changes, managing stock to prevent shortages, and enforcing safety and quality standards. The role requires reliable transportation and strong written, verbal, and math skills in a fast-paced environment.