Shift Leader — Fast-Paced Restaurant Team Management

burgerking; Illinois; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency Fund

Discount Program

Provider Cost Tool

Wellness Program

Pregnancy Planning Tool

Job summary

Burger King in Chicago, IL seeks a reliable team member for a supervisory role focused on customer service and operations. The position involves training and leading staff, ensuring prompt order taking, resolving customer concerns, and managing inventory and cash handling during shifts.

Ideal candidates are personable, results-driven, with strong written and verbal communication and basic math skills. This on-site role offers growth opportunities within a fast-paced franchise environment.

Qualifications

• Personable, results-oriented self-starter with a go-getter attitude.
• Team contributor and leader thriving in a fast-paced setting.
• Good written, verbal, and math skills with strong interpersonal abilities.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken promptly, accurately and courteously.
• Resolves customer concerns.
• Takes inventory during shifts to determine ordering needs and prevent shortages.
• Counts cash on hand at shift change and closing to determine shortages/overages and prepare deposits.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Reliable transportation.

Skills

Team leadership

Customer service

Communication

Interpersonal skills

Reliability

Dependability

Job description

Burger King in Chicago, IL seeks a reliable team member for a supervisory role focused on customer service and operations. The position involves training and leading staff, ensuring prompt order taking, resolving customer concerns, and managing inventory and cash handling during shifts.

Ideal candidates are personable, results-driven, with strong written and verbal communication and basic math skills. This on-site role offers growth opportunities within a fast-paced franchise environment.