Shift Leader - Fast-Paced Restaurant Ops & Team Lead

International Restaurant Management Group, Inc.; Des Peres (MO); On-site; USD 21,000 - 22,000; Full time

Job summary

Popeyes at West County Mall in Des Peres, MO is seeking a Shift Leader to supervise daily operations, manage inventory, and uphold quality, service, and cleanliness. You will support the team, handle cash and safety duties, and ensure consistency with brand standards while delivering outstanding guest experiences.

Ideal candidates are people-oriented, excel in teamwork, and bring strong communication skills to a fast-paced environment.

Qualifications

• Be a people person and enjoy meeting others.
• Love working as a team and collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.

Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.

Skills

People skills

Team leadership

Customer service

Cash handling

Store safety

Communication

Job description

Popeyes at West County Mall in Des Peres, MO is seeking a Shift Leader to supervise daily operations, manage inventory, and uphold quality, service, and cleanliness. You will support the team, handle cash and safety duties, and ensure consistency with brand standards while delivering outstanding guest experiences.

Ideal candidates are people-oriented, excel in teamwork, and bring strong communication skills to a fast-paced environment.