Shift Leader - Fast-Paced Restaurant, Growth & Flex Hours

Steak 'n Shake Portage; Portage (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Bitcoin Bonus Pay

Newborn Match

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

401(k) with 4% Employer Safe-Harbor

Job summary

Steak ’n Shake Portage is seeking a Shift Manager to lead daily restaurant operations with energy, confidence, and accountability. You will set up strong openings and closings, motivate the team, and deliver fast, friendly, and accurate service that exceeds guest expectations.

The role requires supervision experience, a positive servant-leadership attitude, and a commitment to exceptional guest service in a fast-paced environment. EVerify is used to confirm U.S. employment eligibility.

Qualifications

• Supervisory or shift-lead experience preferred.
• Strong people skills with a focus on mentoring others.
• Ability to thrive in a fast-paced restaurant environment.

Responsibilities

• Lead daily restaurant operations with energy, confidence, and accountability.
• Ensure strong openings and closings by setting up the team for success.
• Set the tone for the shift—motivate and coach team members for success.
• Deliver fast, friendly, and accurate service that exceeds guest expectations.
• Ensure all brand standards are met - cleanliness, food safety, and quality.
• Handle opening and closing duties, including key-holder responsibilities.
• Count drawers, manage deposits, and finalize end-of-day reports.
• Communicate clearly and respectfully with guests and team members.
• Support training and onboarding of new team members.
• Foster a positive, team-oriented environment built on trust and respect.
• Step into any station as needed to keep operations running smoothly.

Skills

Leadership

Communication

Guest service

Mentoring

Education

High School Diploma

Job description

Steak ’n Shake Portage is seeking a Shift Manager to lead daily restaurant operations with energy, confidence, and accountability. You will set up strong openings and closings, motivate the team, and deliver fast, friendly, and accurate service that exceeds guest expectations.

The role requires supervision experience, a positive servant-leadership attitude, and a commitment to exceptional guest service in a fast-paced environment. EVerify is used to confirm U.S. employment eligibility.