Shift Leader – Fast-Paced QSR with Growth & Team Impact

Applebee's; Ohio; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation and performance bonus

401K and health benefits

Paid training

Complimentary meals

Daily pay option

Opportunities for advancement

Job summary

Workstream is seeking a Shift Leader in Ohio to oversee restaurant operations, ensuring quality products and exceptional customer service. The ideal candidate will have at least 1 year of experience in the Quick Service Restaurant (QSR) industry and strong leadership skills. Responsibilities include managing team performance, adhering to company policies, and maintaining safety standards. Join us for a rewarding career where you can grow and thrive while providing excellent service to our customers.

Qualifications

• Minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.

Responsibilities

• Oversee restaurant operations during your shift.
• Ensure quality products and great customer service.
• Support company policies and procedures.

Skills

Team leadership

Conflict resolution

Communication skills

Education

High School Diploma or GED

Tools

POS system familiarity

ServSafe certification

Job description

Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re committed to fostering an inclusive culture that embodies the expansive nature of our brand and empowers team members from diverse backgrounds and experiences to reach their full potential.

What You’ll Get (Benefits):

EVERYONE BELONGS

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Better Ingredients. Better Pizza! 50% off meals while on duty.
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Rain Card Pay Option - Access your earnings before payday with our Earned Wage App.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

As a Shift Leader, you’ll oversee restaurant operations during your shift to ensure quality products, great customer service, and strong team performance. You’ll lead by example, support company policies and procedures, and help maintain compliance with all safety and business standards while keeping the restaurant profitable and running smoothly.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.