Shift Leader - Fast-Paced Pizza Team (FOH/BOH)

Domino's; Alexandria (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Team Washington, Inc. in the Washington, DC metro area is seeking staff to assist in daily operations across front- and back-of-house roles. The position emphasizes leadership support, delivering exceptional customer service, and maintaining product quality.

Responsibilities include greeting customers, taking orders, managing shifts, upselling, and ensuring accuracy in cash handling and POS transactions while adhering to food safety and sanitation standards.

Qualifications

• Excellent written and verbal communication skills
• Ability to multi-task in a fast-paced environment
• Ability to lead a team on duty
• Capable of handling cash and processing orders accurately
• Experience with point-of-sale (POS) systems and order-entry
• Willingness to deliver high-level customer service

Responsibilities

• Provide leadership support to the Manager on Duty
• Maintain high standards of customer service during high-volume operations
• Greet customers and take orders professionally
• Upsell products and promote specials
• Oversee daily shift assignments and pre-close tasks
• Operate POS, handle cash, and process transactions
• Ensure food safety, cleanliness and sanitation
• Assist management with inventory and stock ordering
• Coordinate scheduling with team members
• Cross-train and communicate with other departments

Skills

Customer service

Cash handling

POS experience

Communication

Multi-tasking

Team leadership

Tools

POS system

Order entry (keyboard/touch)

Job description

Domino's Team Washington, Inc. in the Washington, DC metro area is seeking staff to assist in daily operations across front- and back-of-house roles. The position emphasizes leadership support, delivering exceptional customer service, and maintaining product quality.

Responsibilities include greeting customers, taking orders, managing shifts, upselling, and ensuring accuracy in cash handling and POS transactions while adhering to food safety and sanitation standards.