Shift Leader - Fast-Paced Pizza Team Captain

Domino's; Alexandria (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's in the Washington, DC area seeks a customer-focused team member to support daily operations, uphold food quality, and deliver fast, friendly service. This role involves assisting in coordinating shifts, greeting customers, taking orders, processing payments, and helping train and motivate team members while maintaining cleanliness and safety standards.

This position offers exposure to high-volume restaurant operations, opportunities to grow, and a supportive team environment that

Qualifications

• Excellent written and verbal communication skills as needed in interactions with management and customers, take and process orders
• Superb ability to multi-task
• Ability to function in a dynamic, fast-paced environment
• Ability to work with others and lead the team on duty
• Basic math and cash handling abilities

Responsibilities

• Provides leadership support to the Manager on Duty (MOD).
• Maintains high standards of customer service during high-volume, fast-paced operations.
• Greets customers in person or via phone and takes order professionally and promptly.
• Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
• Oversees front of the house cash handling and daily reports.
• Cross-trains and coordinates scheduling with team members to ensure seamless service.

Skills

Customer service

Communication

Multi-tasking

Team leadership

Cash handling

Tools

POS systems

Job description

Domino's in the Washington, DC area seeks a customer-focused team member to support daily operations, uphold food quality, and deliver fast, friendly service. This role involves assisting in coordinating shifts, greeting customers, taking orders, processing payments, and helping train and motivate team members while maintaining cleanliness and safety standards.

This position offers exposure to high-volume restaurant operations, opportunities to grow, and a supportive team environment that