Shift Leader: Fast-Paced Pizza Team Coach

M & S ENTERPRISES USA INC; Florida; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

Marco’s Pizza in Cooper City is seeking a Shift Leader to help run strong shifts, support team members, deliver excellent customer service, and uphold Marco’s standards for quality, speed, cleanliness, and food safety.

Ideal candidates bring restaurant or customer service experience, are dependable, organized, and able to lead by example in a fast-paced environment. This role offers growth toward Assistant Manager or General Manager with a flexible schedule.

Qualifications

• Previous restaurant, quick-service, fast food, retail, or customer service experience preferred.
• Must be at least 18 years old.
• Ability to work in a fast-paced environment.
• Ability to handle pressure during busy shifts.
• Strong communication and teamwork skills.
• Ability to lead by example and support team members.
• Comfortable using POS systems, restaurant equipment, and basic store technology.

Responsibilities

• Leading team members during assigned shifts.
• Helping keep the restaurant organized, productive, and guest-focused.
• Supporting food preparation, order accuracy, guest service, cleanliness, and shift execution.
• Ensuring every order is prepared accurately, quickly, and according to Marco’s Pizza quality standards.
• Coaching and supporting team members during the shift.
• Maintaining proper food handling, sanitation, and food safety procedures.
• Monitoring product quality, labeling, product rotation, and waste reduction.
• Assisting with opening and closing procedures as assigned.
• Supporting cash handling, POS operations, and basic shift paperwork.
• Handling guest concerns professionally and communicating issues to management when needed.
• Maintaining cleanliness in all areas: front counter, kitchen, prep areas, restrooms, dining/lobby.

Skills

Dependable

Organized

Responsible

Team-oriented

Leadership under pressure

Guest service

Strong communication

English required

Spanish is a plus

Tools

POS systems

Restaurant equipment

Job description

Marco’s Pizza in Cooper City is seeking a Shift Leader to help run strong shifts, support team members, deliver excellent customer service, and uphold Marco’s standards for quality, speed, cleanliness, and food safety.

Ideal candidates bring restaurant or customer service experience, are dependable, organized, and able to lead by example in a fast-paced environment. This role offers growth toward Assistant Manager or General Manager with a flexible schedule.