Shift Manager at Marco's Pizza

M & S ENTERPRISES USA INC; Florida; Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Flexible schedule

Free uniforms

Résumé du poste

Marco’s Pizza in Cooper City is seeking a Shift Leader to help run strong shifts, support team members, deliver excellent customer service, and uphold Marco’s standards for quality, speed, cleanliness, and food safety.

Ideal candidates bring restaurant or customer service experience, are dependable, organized, and able to lead by example in a fast-paced environment. This role offers growth toward Assistant Manager or General Manager with a flexible schedule.

Qualifications

• Previous restaurant, quick-service, fast food, retail, or customer service experience preferred.
• Must be at least 18 years old.
• Ability to work in a fast-paced environment.
• Ability to handle pressure during busy shifts.
• Strong communication and teamwork skills.
• Ability to lead by example and support team members.
• Comfortable using POS systems, restaurant equipment, and basic store technology.

Responsabilités

• Leading team members during assigned shifts.
• Helping keep the restaurant organized, productive, and guest-focused.
• Supporting food preparation, order accuracy, guest service, cleanliness, and shift execution.
• Ensuring every order is prepared accurately, quickly, and according to Marco’s Pizza quality standards.
• Coaching and supporting team members during the shift.
• Maintaining proper food handling, sanitation, and food safety procedures.
• Monitoring product quality, labeling, product rotation, and waste reduction.
• Assisting with opening and closing procedures as assigned.
• Supporting cash handling, POS operations, and basic shift paperwork.
• Handling guest concerns professionally and communicating issues to management when needed.
• Maintaining cleanliness in all areas: front counter, kitchen, prep areas, restrooms, dining/lobby.

Connaissances

Dependable

Organized

Responsible

Team-oriented

Leadership under pressure

Guest service

Strong communication

English required

Spanish is a plus

Outils

POS systems

Restaurant equipment

Description du poste

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms

Pay: $15.00 - $17.00 per hour

Job description

Overview

Join Marco’s Pizza in Cooper City as a Shift Leader and take the next step in your restaurant leadership career.

We are looking for a dependable, motivated, and hands-on team leader who can help run strong shifts, support team members, deliver excellent customer service, and maintain Marco’s Pizza standards for quality, speed, cleanliness, and food safety.

This is a great opportunity for someone with restaurant, fast food, customer service, or team leadership experience who wants to grow into an Assistant Manager or General Manager role.

The ideal candidate is:

• Dependable
• Organized
• Responsible
• Team-oriented
• Comfortable leading in a fast-paced restaurant environment
• Able to set the example for urgency, teamwork, and guest service
• Duties

As a Shift Leader, you will help support the daily operation of the restaurant by:

• Leading team members during assigned shifts.
• Helping keep the restaurant organized, productive, and guest-focused.
• Supporting food preparation, order accuracy, guest service, cleanliness, and shift execution.
• Ensuring every order is prepared accurately, quickly, and according to Marco’s Pizza quality standards.
• Coaching and supporting team members during the shift.
• Maintaining proper food handling, sanitation, and food safety procedures.
• Monitoring product quality, labeling, product rotation, and waste reduction.
• Assisting with opening and closing procedures as assigned.
• Supporting cash handling, POS operations, and basic shift paperwork.
• Handling guest concerns professionally and communicating issues to management when needed.
• Helping maintain cleanliness in all areas of the restaurant, including:
  • Front counter
  • Kitchen
  • Prep areas
  • Restrooms
  • Dining/lobby areas
• Supporting the training of new team members by setting the right example.
• Helping protect company assets, including:
  • Cash
  • Equipment
  • Inventory
  • Store property
• Maintaining a positive, respectful, and productive work environment.
• Communicating shift updates, equipment concerns, team performance issues, and operational needs to the Assistant Manager or General Manager.
• Setting the example for urgency, teamwork, accountability, professionalism, and guest service.

Requirements:

• Previous restaurant, quick-service, fast food, retail, or customer service experience preferred.
• Previous Shift Leader, Team Lead, Supervisor, or key holder experience is a plus.
• Must be at least 18 years old.
• Ability to work in a fast-paced environment.
• Ability to handle pressure during busy shifts.
• Strong communication and teamwork skills.
• Ability to lead by example and support team members.
• Comfortable using POS systems, restaurant equipment, and basic store technology.
• Basic knowledge of food safety, cleanliness, and restaurant operations preferred.
• Ability to lift up to 50 lbs.
• Must be able to stand, walk, bend, and move throughout the shift.
• Flexible availability required, including:
  • Nights
  • Weekends
  • Holidays
• Reliable transportation required.
• English required.
• Spanish is a plus.