Shift Leader: Fast-Paced Pizza Ops & Growth Path

Marco; Waterford Charter Township (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Marco’s Pizza in Waterford, MI is seeking a Shift Leader to supervise team members, ensure smooth shift operations, and uphold a Five-Star guest experience. You will help manage cash handling, safety protocols, and daily performance while contributing to profitability in a fast-paced restaurant setting.

The role emphasizes accountability, flexibility in scheduling, and a proactive approach to staff support, guest satisfaction, and teamwork within the Marco’s Pizza family.

Qualifications

• Strong work ethic and alignment with Marco’s values.
• Team player with focus on guest experience.
• Basic math and cash handling accuracy.
• Clear verbal and written communication skills.
• Ability to stay calm in a fast-paced setting.
• Adherence to safety and security protocols.
• Willingness to adapt scheduling as needed.
• Comfort with using restaurant technology and equipment.

Responsibilities

• Supervise team members during your shift.
• Maintain high customer satisfaction and service standards.
• Contribute to restaurant profitability and efficiency.
• Create a welcoming environment for guests and staff.

Skills

Strong work ethic

Team player

Cash handling accuracy

Effective communication

Calm under pressure

Safety protocols

Flexible scheduling

Restaurant tech proficiency

Job description

Marco’s Pizza in Waterford, MI is seeking a Shift Leader to supervise team members, ensure smooth shift operations, and uphold a Five-Star guest experience. You will help manage cash handling, safety protocols, and daily performance while contributing to profitability in a fast-paced restaurant setting.

The role emphasizes accountability, flexibility in scheduling, and a proactive approach to staff support, guest satisfaction, and teamwork within the Marco’s Pizza family.