Shift Leader - Fast-Paced Pizza & Guest Experience

Marco; Winston-Salem (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Company Paid Life Insurance

Paid Time Off

401(k) with company match

Employee meals

Job summary

Marco’s Pizza, the premier pizza franchise in the United States, is seeking a Shift Leader to join Hoogland Restaurant Group’s team in Winston-Salem, NC. You will lead people, ensure outstanding product quality and customer service, and help grow sales while controlling costs during each shift.

Responsibilities include maintaining standards for food quality, service speed, cleanliness and sanitation; opening and closing shifts; handling deposits and cash securely; and resolving guest concerns.

Qualifications

• Desire to ensure happiness of customers.
• Ability to lead a team to produce high quality services and product.
• 18+ years of age.

Responsibilities

• Open and close shifts without supervision.
• Ensure standards for product quality, service speed, cleanliness and sanitation.
• Ensure proper security and verification procedures for deposits and safe contents.
• Deliver great guest service and resolve customer complaints.
• Control food costs, labor, waste, and cash while leading shifts.
• Responsible for accurate daily deposits and cash handling procedures.

Skills

Team Leadership

Customer Service

Food Safety

Cash Handling

Job description

Marco’s Pizza, the premier pizza franchise in the United States, is seeking a Shift Leader to join Hoogland Restaurant Group’s team in Winston-Salem, NC. You will lead people, ensure outstanding product quality and customer service, and help grow sales while controlling costs during each shift.

Responsibilities include maintaining standards for food quality, service speed, cleanliness and sanitation; opening and closing shifts; handling deposits and cash securely; and resolving guest concerns.