Shift Leader: Fast-Paced Ops & WOW Service

krispy; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly Pay

Career growth

Health benefits

Employee discount

401(k)

Paid time off

Company events

Education reimbursement

Adoption assistance

Life insurance

FSA/HSA

Pet insurance

Job summary

Krispy Kreme in Tampa, FL is seeking Shift Supervisors who are eager to master their craft and help operations run smoothly to deliver a WOW experience for our guests. You will oversee a shift, partner with the shop leadership team, and support daily activities to ensure safety, quality, and speed.

The role emphasizes building a high-performing team, scheduling, onboarding, and guiding team members through training.

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• Must be 18 years of age or older.
• Travel Requirements: 0-10%.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Team supervision

Problem solving

Communication

Job description

Krispy Kreme in Tampa, FL is seeking Shift Supervisors who are eager to master their craft and help operations run smoothly to deliver a WOW experience for our guests. You will oversee a shift, partner with the shop leadership team, and support daily activities to ensure safety, quality, and speed.

The role emphasizes building a high-performing team, scheduling, onboarding, and guiding team members through training.