Shift Leader: Fast-Paced Ops & Growth Path

Chicken Salad Chick; McKinney (TX); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Employee meal discounts

Opportunities for advancement

Team recognition programs

Health benefits for full-time

Job summary

Chicken Salad Chick in McKinney, TX is hiring a Shift Leader (Hourly) to oversee daily restaurant operations during the assigned shift. You will supervise staff, ensure guest satisfaction, maintain food quality, and uphold brand standards while supporting the management team.

You'll collaborate with the AGM/RGM, schedule staff during shifts, coach performance in real time, and model hustle and guest-first attitudes to foster a positive workplace.

Qualifications

• Minimum of 1 year of customer-facing restaurant experience.
• 1+ year in a supervisory or leadership role preferred.
• Must have or be willing to obtain required food handler's certification for state/local area.
• Must be able to fluently speak and understand English.
• High school diploma preferred; some college in hospitality or business is a plus.

Responsibilities

• Supervise, motivate, and manage restaurant staff during the shift.
• Train new employees in procedures, guest experience, and company standards.
• Monitor employee performance and provide balanced feedback.
• Lead shifts by assigning tasks, managing breaks, and ensuring smooth hand-offs between shifts.
• Set a positive example through hustle, high standards, and a guest-first attitude.
• Coach and support team members in real time to improve speed, service, and execution.
• Ensure restaurant is staffed by executing schedule created and posted by RGM.
• Ensure the restaurant is clean, stocked, and operational during all hours of business.
• Enforce company policies and ensure that employees are adhering to them, including uniform standards and health & safety regulations.

Skills

Team Leadership

Guest Experience

Operations Management

Staff Training

Cash Handling

Food Safety

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

POS Systems

Job description

Chicken Salad Chick in McKinney, TX is hiring a Shift Leader (Hourly) to oversee daily restaurant operations during the assigned shift. You will supervise staff, ensure guest satisfaction, maintain food quality, and uphold brand standards while supporting the management team.

You'll collaborate with the AGM/RGM, schedule staff during shifts, coach performance in real time, and model hustle and guest-first attitudes to foster a positive workplace.