Shift Leader – Fast-Paced Coffee Shop Team Lead

Workstream; Middletown Township (NJ); On-site; USD 23,763 - 25,141; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training

Growth opportunities

Life Insurance

Discounted tuition

Referral program

Employee discounts on Dunkin’ favorites

Job summary

Workstream is seeking a motivated Shift Leader to join Dunkin’ in Middletown Township, New Jersey. As a Shift Leader, you will lead a dynamic team, ensuring smooth operations, delivering excellent customer service, and maintaining store standards. Previous experience in food service or retail is preferred, along with strong communication skills and a positive attitude. This position offers flexible hours, competitive pay, and numerous perks, including training and employee discounts on Dunkin’ products.

Qualifications

• Previous experience in food service or retail; leadership experience is a plus.
• Willingness to work flexible hours, including early mornings, weekends, and holidays.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly – prepping food, managing inventory, or handling cash.
• Train and coach crew members.
• Ensure the store stays clean, safe, and welcoming.
• Step in for the manager when needed.

Skills

Leadership experience

Strong communication skills

Ability to multitask

Positive attitude

Customer service passion

Job description

Workstream is seeking a motivated Shift Leader to join Dunkin’ in Middletown Township, New Jersey. As a Shift Leader, you will lead a dynamic team, ensuring smooth operations, delivering excellent customer service, and maintaining store standards. Previous experience in food service or retail is preferred, along with strong communication skills and a positive attitude. This position offers flexible hours, competitive pay, and numerous perks, including training and employee discounts on Dunkin’ products.