Shift Leader: Fast-Paced Cafe, Growth & Flex Hours

Tropical Holdings Illinois, LLC

Machesney Park (IL)

On-site

USD 21,000 - 23,000

Part time

2 days ago

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Benefits offered by this job

Competitive hourly pay

Flexible scheduling

Paid training

Career growth opportunities

Team rewards & discounts

Job summary

SERVE Hospitality Group is seeking a Shift Leader to guide crew, elevate guest experience, and keep operations smooth across shifts in a fast-paced cafe setting. The role offers competitive hourly pay in IL/Machesney Park, flexible scheduling, training, and opportunities for internal growth within the Tropical Smoothie Cafe brand.

Ideal candidates are energetic, reliable, with strong communication and coaching abilities, and a passion for hospitality.

Qualifications

Motivated team players with energy, initiative and a positive attitude.
Excellent communicators who connect with guests and coworkers.
Customer-service minded individuals who take pride in delivering a great experience.
Strong coaching ability to guide and motivate team members.
Reliable, punctual and dependable work habits.
Flexible with scheduling including evenings and weekends.

Responsibilities

Lead, support, and motivate crew members throughout your shift.
Deliver friendly, accurate, and efficient customer service.
Prepare smoothies and food items following recipes and brand standards.
Maintain a clean and safe café environment, ensuring food safety compliance.
Monitor inventory levels and assist with restocking and organization.
Execute opening and closing procedures with consistency and accuracy.
Provide real-time coaching and assist with training new team members.
Promote an upbeat, hospitality-driven atmosphere where team members feel supported.