Shift Leader: Energize Teams & Elevate the Guest Experience

Caribou Coffee; Coralville (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Coralville, IA is seeking a Shift Leader to guide the team during daily operations, uphold brand standards, and ensure guest connections while supporting the General Manager. You will train teammates, manage on-shift tasks, handle cash and safety procedures, and help create a welcoming, efficient coffeehouse that lives up to Caribou's core values.

The role requires leadership experience, flexible availability, and a focus on teamwork, quality, and guest satisfaction.

Qualifications

• At least 6 months of leadership experience or training to assume Shift Leader duties.
• Must be 18+ years old and available for flexible scheduling.
• Preferred: high school diploma or GED

Responsibilities

• Lead shifts with energy, ensuring brand standards and guest connections.
• Coach and train Team Members on roles, products, and promotions.
• Oversee daily operations, cash handling, and store safety procedures.
• Communicate deployment plans and delegate tasks to keep shifts on track.
• Own the shift hand-off and maintain operational priorities.
• Manage inventory, deposits, and product orders with integrity.
• Foster inclusive culture and growth through feedback and coaching.
• Arrive on time and contribute to the team's success on every shift.

Skills

Leadership

Team communication

Guest service

Education

High school diploma or GED

Job description

Caribou Coffee in Coralville, IA is seeking a Shift Leader to guide the team during daily operations, uphold brand standards, and ensure guest connections while supporting the General Manager. You will train teammates, manage on-shift tasks, handle cash and safety procedures, and help create a welcoming, efficient coffeehouse that lives up to Caribou's core values.

The role requires leadership experience, flexible availability, and a focus on teamwork, quality, and guest satisfaction.