Shift Leader

CKE Restaurants, Inc.; Tar Heel (NC); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Leader to join their dynamic team. This role involves assisting the General Manager in managing daily operations and ensuring exceptional customer service. You will enhance the skills of Crew Persons while supporting sales and profit maximization. Ideal candidates will bring 2-3 years of restaurant management experience and possess strong planning, problem-solving, and communication skills. Join a fast-paced environment where your contributions will lead to customer satisfaction and team success. If you're ready to take the next step in your career, this opportunity is perfect for you.

Qualifications

• 2-3 years of experience in restaurant management is preferred.
• Strong problem-solving and planning skills are essential.

Responsibilities

• Assist the General Manager with management activities.
• Provide quality products and customer service.
• Support efforts to maximize sales and profits.

Skills

Restaurant Management Knowledge

Planning Skills

Time Management

Team Building

Problem-Solving

Communication Skills

Analytical Skills

Education

High School Diploma or GED

Job description

Join to apply for the Shift Leader role at CKE Restaurants, Inc.

The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities align with the restaurant’s business plan and that Crew Persons and Team Leaders meet their responsibilities and expectations.

Essential Functions

• Provide quality products and customer service to ensure total customer satisfaction
• Enhance the skills and performance of all Crew Persons
• Support efforts to maximize sales and profits while minimizing controllable costs
• Adhere to all company policies and procedures regarding business and personnel practices
• Model and promote company shared values
• Communicate effectively through oral and written skills with internal and external contacts
• Participate in training, meetings, webinars, and conference calls to stay current on industry trends
• Perform additional duties or projects as required by changing business needs

Qualifications and Core Competencies

• 2-3 years of experience and/or education demonstrating knowledge of restaurant management
• High School Diploma or GED required
• Excellent planning, time management, and team-building skills
• Strong investigative and problem-solving skills
• Ability to troubleshoot cash handling issues
• Reliable transportation, valid driver’s license, and proof of insurance
• Accessible communication methods, including a telephone
• Bi-lingual skills are a plus
• Strong analytical and organizational skills with a focus on process improvement

Work Environment & Physical Demands

Fast-paced environment with kitchen equipment and tight spaces. Must be able to stand for long periods, bend, stoop, work around heat, lift 50-75 lbs., and handle cleaning products.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Restaurants