Shift Leader: Elevate Service & Profitability

Hunter Super Techs - TurnPoint; Morgantown (WV); On-site; USD 18,000 - 30,000; Full time

Job summary

The Shift Leader at Hunter Super Techs - TurnPoint Morgantown is responsible for driving sales and guest satisfaction during their shift, under the RGM/AM guidance. You’ll lead Team Members, manage operations, and ensure safety and brand standards while delivering fast, friendly service.

This role requires availability for evenings, weekends and holidays, with 1–2 years in quick-service and a HS diploma or GED. You may perform Team Member duties as needed to keep operations smooth.

Qualifications

• Must be at least eighteen (18) years of age.
• High school diploma or GED required; two years of college preferred.
• One to two years of previous quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.

Responsibilities

• Follows all cash control and security procedures (e.g., safe counting, cash drawers).
• Maintains inventory by performing daily and weekly inventory inspections.
• Receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service.
• Provides coaching and feedback to Team Members to improve performance.
• Directs efficient and accurate preparation and sale of products for prompt delivery within speed-of-service guidelines.
• Motivates Team Members during shifts at each workstation.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that the restaurant upholds all operational and brand standards.
• Performs the duties of a Team Member when necessary.

Skills

Guest service

Team leadership

Cash handling

Communication

Education

High school diploma or GED

Two years college preferred

Tools

POS system

Inventory software

Job description

The Shift Leader at Hunter Super Techs - TurnPoint Morgantown is responsible for driving sales and guest satisfaction during their shift, under the RGM/AM guidance. You’ll lead Team Members, manage operations, and ensure safety and brand standards while delivering fast, friendly service.

This role requires availability for evenings, weekends and holidays, with 1–2 years in quick-service and a HS diploma or GED. You may perform Team Member duties as needed to keep operations smooth.