Shift Leader: Drive Service, Profit & People

Hunter Super Techs - TurnPoint; Commerce (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Hunter Super Techs - TurnPoint in Commerce, GA is hiring a Shift Leader to oversee restaurant operations during assigned shifts, drive sales and guest satisfaction, and support the RGM and AM. You will coach Team Members, ensure fast, accurate service, manage inventory and cash controls, and perform Team Member duties when needed, including evenings, weekends, and holidays.

This role requires 18+ years, a high school diploma or GED, and 1–2 years of quick-service experience, with a commitment to

Qualifications

• Must be at least eighteen (18) years of age.
• High school diploma or GED required; two (2) years of college preferred.
• One (1) to two (2) years of previous quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.

Responsibilities

• Follows all cash control and security procedures (e.g., safe counting, cash drawers).
• Maintains inventory by performing daily and weekly inventory inspections.
• Receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance.
• Sets an example for Team Members by working hard to implement the shift plan and drive operational results.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.
• Motivates Team Members during shifts at each of the workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that the restaurant upholds all operational and brand standards.
• Performs the duties of a Team Member when necessary.

Skills

Guest service principles

Team supervision

Coaching and feedback

Shift management

Education

High school diploma or GED

Some college

Job description

Hunter Super Techs - TurnPoint in Commerce, GA is hiring a Shift Leader to oversee restaurant operations during assigned shifts, drive sales and guest satisfaction, and support the RGM and AM. You will coach Team Members, ensure fast, accurate service, manage inventory and cash controls, and perform Team Member duties when needed, including evenings, weekends, and holidays.

This role requires 18+ years, a high school diploma or GED, and 1–2 years of quick-service experience, with a commitment to