Shift Leader: Elevate Guest Service & Operations

Taco Cabana - 20382; Spring (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Taco Cabana - 20382 in Spring, TX is seeking a Shift Leader to assist the management team in achieving restaurant goals, supervising hourly team members, and delivering excellent guest service.

Responsibilities include coordinating tasks, training staff, handling cash, deposits, and safety procedures, and attending meetings. Requirements: at least 6 months restaurant experience and a high school diploma or GED. We are an equal opportunity employer.

Qualifications

• At least 6 months restaurant experience.
• Must have good customer service skills and be able to perceive and react to the needs of others.
• Must have good written and oral communication skills.
• Ability to read company instructions, orders on screen/receipts and written materials.
• Ability to operate cash register, basic mathematical skills.
• High school diploma or GED equivalent required.
• Must pass Shift/Team Leader training and be certified.

Responsibilities

• Directs and supervises restaurant hourly team members on assigned shift to ensure product quality, operational efficiency, and optimum guest service.
• Assists in planning and supervising completion of all job task assignments and ensures adherence with safety, food safety, sanitation and security procedures.
• Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation.
• Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts General Manager to inform about needed repairs to equipment in restaurant.
• Performs regular administrative tasks including: Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents. Investigates, resolves and responds to guest complaints.
• Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications (alcohol, food safety, etc.).
• Recommend disciplinary action for hourly team members
• Monitors the interior/exterior cleanliness of the restaurant at all times and initiates clean-up as needed.
• Performs other related activities in accordance with policies and procedures as assigned by management.

Skills

Customer service

Written communication

Oral communication

Cash handling

Basic math

Reading receipts

Team supervision

Education

High school diploma or GED

Tools

Cash register

Job description

Taco Cabana - 20382 in Spring, TX is seeking a Shift Leader to assist the management team in achieving restaurant goals, supervising hourly team members, and delivering excellent guest service.

Responsibilities include coordinating tasks, training staff, handling cash, deposits, and safety procedures, and attending meetings. Requirements: at least 6 months restaurant experience and a high school diploma or GED. We are an equal opportunity employer.