Shift Leader: Coach, Elevate Guest Experience

Dunkin' | APS Investments II; Brunswick (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin' franchise location in Brunswick, GA is seeking a Shift Leader to coach Crew Members across shifts, ensuring Brand standards are met and guest experiences are top-notch.

You will set goals, assign tasks, and motivate the team while providing timely feedback to drive performance and growth within the franchise. This role offers a team-oriented environment with opportunities for advancement.

Qualifications

• Coaching Crew Members during shifts to uphold Brand standards.
• Demonstrate leadership by setting daily goals and assigning tasks.
• Provide timely feedback and support to maintain guest satisfaction.

Responsibilities

• Coach Crew Members throughout shifts to meet Brand standards.
• Set goals, assign tasks, and motivate teammates.
• Provide timely feedback and support to ensure guest satisfaction.
• Maintain a welcoming and efficient service flow.

Skills

Coaching

Team leadership

Customer service

Communication

Job description

Dunkin' franchise location in Brunswick, GA is seeking a Shift Leader to coach Crew Members across shifts, ensuring Brand standards are met and guest experiences are top-notch.

You will set goals, assign tasks, and motivate the team while providing timely feedback to drive performance and growth within the franchise. This role offers a team-oriented environment with opportunities for advancement.