Shift Lead: Fast-Paced Restaurant Leadership & Growth

Taco Bell; Manassas (VA); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay and additional Paid Time Off

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Perks on mortgages, vehicles, and gym memberships

Job summary

A popular fast-food chain is seeking a Shift Lead to inspire team performance and ensure outstanding customer satisfaction. This role involves managing shifts, resolving customer concerns, and actively participating in training. Ideal candidates have experience in restaurant or retail environments, strong communication and leadership skills, and a passion for promoting a positive team culture. The position offers competitive pay and various benefits, including flexible schedules and education support.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Excellent communication skills and physical dexterity.
• Attendance and punctuality are a must.
• Adheres to health and safety standards.

Responsibilities

• Lead shifts to meet company standards and ensure customer satisfaction.
• Oversee Team Members and encourage high performance.
• Handle customer complaints quickly and maintain positive relations.
• Assist GM in managing cash control and inventory.
• Participate in training Team Members.

Skills

Customer service focus

Leadership

Communication skills

Organizational skills

Ability to handle conflicts

Job description

A popular fast-food chain is seeking a Shift Lead to inspire team performance and ensure outstanding customer satisfaction. This role involves managing shifts, resolving customer concerns, and actively participating in training. Ideal candidates have experience in restaurant or retail environments, strong communication and leadership skills, and a passion for promoting a positive team culture. The position offers competitive pay and various benefits, including flexible schedules and education support.