A popular fast-food chain is seeking a Shift Lead to oversee operations and ensure customer satisfaction. In this role, you will lead shifts, manage Team Members, and resolve customer complaints. Applicants should have at least one year of restaurant experience, strong communication and leadership skills, and a commitment to high standards. This position offers competitive pay, flexible schedules, and various employee benefits including free meals and health programs.
Qualifications
1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
Must be at least 18 years of age.
Excellent communication skills and management skills.
Physical dexterity to move up to 45 lbs.
Attendance and punctuality are essential.
Responsibilities
Lead shifts with energy and passion to meet high standards.
Resolve customer concerns and ensure satisfaction.
Provide regular feedback to improve Team Member performance.
Assist GM in managing profit and loss.
Skills
Restaurant experience
Leadership skills
Communication skills
Customer satisfaction
Job description
A popular fast-food chain is seeking a Shift Lead to oversee operations and ensure customer satisfaction. In this role, you will lead shifts, manage Team Members, and resolve customer complaints. Applicants should have at least one year of restaurant experience, strong communication and leadership skills, and a commitment to high standards. This position offers competitive pay, flexible schedules, and various employee benefits including free meals and health programs.