Shift Leader: Elevate Customer Moments & Team Growth

Starbucks Corp.; Hingham (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition coverage

401(k) retirement plan

Paid time off

Employee stock program

Job summary

Starbucks Coffee Company is seeking a Shift Manager to lead a fast-paced store team, ensuring every guest has a warm, efficient experience. You will supervise baristas, handle on-shift operations, and coach teammates to achieve service excellence.

The role emphasizes leadership, teamwork, and a willingness to grow within the Starbucks journey, with comprehensive benefits and growth support included.

Qualifications

• One year retail or customer service management experience.
• Ability to supervise and coach teammates on shift.
• Strong organizational and interpersonal skills.

Responsibilities

• Lead and motivate a Starbucks shift team to deliver exceptional service.
• Ensure smooth shift operations, inventory control, and quality standards.
• Participate in training, scheduling, and mentoring teammates.

Skills

Leadership

Team supervision

Customer service

Scheduling

Problem solving

Job description

Starbucks Coffee Company is seeking a Shift Manager to lead a fast-paced store team, ensuring every guest has a warm, efficient experience. You will supervise baristas, handle on-shift operations, and coach teammates to achieve service excellence.

The role emphasizes leadership, teamwork, and a willingness to grow within the Starbucks journey, with comprehensive benefits and growth support included.