Shift Leader: Grow, Lead, Elevate the Customer Experience

Starbucks Corp.; Brockton (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage (Starbucks College 
A

Job summary

Starbucks Coffee Company is seeking a Shift Manager to lead with purpose and mentor a team in a fast-paced retail environment. You will manage daily operations, ensure exceptional guest experiences, and help the business run smoothly while you grow within Starbucks’ development framework.

The role emphasizes hands-on mentorship, training, and the opportunity to advance toward the next step in your Starbucks journey, with a wide range of benefits and a focus on community warmth and consistency.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Skills

People management

Customer service

Coaching

Organizational skills

Sales orientation

Job description

Starbucks Coffee Company is seeking a Shift Manager to lead with purpose and mentor a team in a fast-paced retail environment. You will manage daily operations, ensure exceptional guest experiences, and help the business run smoothly while you grow within Starbucks’ development framework.

The role emphasizes hands-on mentorship, training, and the opportunity to advance toward the next step in your Starbucks journey, with a wide range of benefits and a focus on community warmth and consistency.