Shift Manager - Lead a Fast-Paced Coffee Team

Starbucks Corp.; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

401(k) with match

Tuition coverage

Paid time off

Flexible schedule

Job summary

Starbucks Coffee Company is seeking a shift manager to lead a store shift, coach a team, and ensure an exceptional customer experience. You will work to brighten customers' days and run day-to-day operations with purpose.

The role emphasizes hands-on leadership, training, mentorship, and preparing for the next step in the Starbucks journey, including programs and benefits designed to support growth.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead a Starbucks shift with purpose and customer focus.
• Mentor and train team members to run a multi-million dollar business.
• Create a welcoming space for the community and manage daily operations.

Skills

Team leadership

Customer service

Organizational skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks Coffee Company is seeking a shift manager to lead a store shift, coach a team, and ensure an exceptional customer experience. You will work to brighten customers' days and run day-to-day operations with purpose.

The role emphasizes hands-on leadership, training, mentorship, and preparing for the next step in the Starbucks journey, including programs and benefits designed to support growth.