Shift Manager - Lead Coffee & Customer Connections

Starbucks Corp.; Marshfield (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift manager to lead a team, deliver warm customer experiences, and run a multi-million dollar business. You will mentor others and grow through hands-on training and development opportunities within a welcoming store environment.

The role emphasizes leadership, coaching, and operational excellence, with comprehensive benefits and ongoing growth opportunities across the Starbucks system.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead a team and manage day-to-day operations.
• Prepare for the next step in your Starbucks journey through hands-on experience, mentorship and training.
• Create a welcoming space for the community and ensure excellent customer service.

Skills

Retail management

Customer service

Team supervision

Coaching

Organizational skills

Interpersonal skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks Coffee Company is seeking a shift manager to lead a team, deliver warm customer experiences, and run a multi-million dollar business. You will mentor others and grow through hands-on training and development opportunities within a welcoming store environment.

The role emphasizes leadership, coaching, and operational excellence, with comprehensive benefits and ongoing growth opportunities across the Starbucks system.