Shift Leader: Craft Coffee, Build Teams, Elevate Service

Starbucks Corp.; Springfield (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a Shift Manager to lead with purpose, mentor the team, and create a welcoming space for customers. You will gain hands-on experience, training, and guidance to advance in your Starbucks journey while contributing to store success.

The role emphasizes developing staff, managing daily operations, and delivering exceptional guest experiences in a fast-paced setting.

Qualifications

• Minimum 1 year retail/customer service management experience.
• 1 year supervising the work of others; teambuilding and coaching.
• Two years of US military service preferred OR 4+ years of US military service requested.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mindset with experience in a sales-focused environment.

Responsibilities

• Lead a team and create a welcoming space for the community.
• Mentor and train partners to elevate performance.
• Help run a multi-million dollar business and contribute to store success.

Skills

Leadership

Team leadership

Coaching

Organizational skills

Interpersonal skills

Problem solving

Entrepreneurial mindset

Sales oriented

Customer service management

Job description

Starbucks Corp. is seeking a Shift Manager to lead with purpose, mentor the team, and create a welcoming space for customers. You will gain hands-on experience, training, and guidance to advance in your Starbucks journey while contributing to store success.

The role emphasizes developing staff, managing daily operations, and delivering exceptional guest experiences in a fast-paced setting.