Shift Leader: Lead Team, Deliver Great Service

Taco Bell; Claymont (DE); On-site; USD 17,908 - 23,419; Full time

Job summary

A fast-food restaurant franchise is looking for a Shift Lead to support the Restaurant General Manager by ensuring great work shifts. Responsibilities include problem-solving, guiding team members, and communicating with management. The ideal candidate will maintain high standards in food service and safety, ensuring a positive experience for both team members and customers. Strong skills in customer service and team guidance are essential for this role.

Qualifications

• Ability to solve customer complaints quickly and positively.
• Experience providing feedback to team members.
• Open and honest communication with management.

Responsibilities

• Support the RGM by running shifts and meeting standards.
• Ensure Team Members complete their assigned duties.
• Maintain a safe environment for Team Members and customers.

Skills

Problem-solving

Team guidance

Customer service

Communication

Job description

A fast-food restaurant franchise is looking for a Shift Lead to support the Restaurant General Manager by ensuring great work shifts. Responsibilities include problem-solving, guiding team members, and communicating with management. The ideal candidate will maintain high standards in food service and safety, ensuring a positive experience for both team members and customers. Strong skills in customer service and team guidance are essential for this role.