Shift Leader - Lead Team, Ensure Service & Quality

Apricus; City of Rochester (NY); On-site; USD 20,664 - 27,552; Part time

Job summary

A popular restaurant chain in Rochester is seeking a Shift Leader to supervise crew members and ensure customer satisfaction during shifts. The role involves managing cash, inventory, and quality of service. Candidates should have prior experience in restaurants or customer service and possess strong communication and leadership skills. The position requires a hands-on approach and the ability to work under pressure. Flexible hours (20-30 hours per week) are offered.

Qualifications

• Previous experience in restaurants or customer contact preferred.
• Must be at least 18 years old.
• Dependable, hardworking, and able to work under pressure.

Responsibilities

• Supervise crew members to ensure customer satisfaction.
• Manage cash and inventory during shifts.
• Ensure high-quality products are served to customers.

Skills

Customer service

Team leadership

Communication

Basic math skills

Education

High school diploma or equivalent

Job description

A popular restaurant chain in Rochester is seeking a Shift Leader to supervise crew members and ensure customer satisfaction during shifts. The role involves managing cash, inventory, and quality of service. Candidates should have prior experience in restaurants or customer service and possess strong communication and leadership skills. The position requires a hands-on approach and the ability to work under pressure. Flexible hours (20-30 hours per week) are offered.