Shift Leader: Drive Fast Service & Team Excellence

Pizza Hut; City of Rome (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Pizza Hut is seeking a Shift Leader to report to the Restaurant General Manager and support daily restaurant operations. You will lead the team on shifts, uphold Pizza Hut standards, and ensure a positive customer experience while managing inventory, training, and safety compliance.

The role emphasizes teamwork, brand integrity, and the ability to handle customer concerns professionally. MSM coursework and a valid driver’s license are preferred, with proficiency in Microsoft Office and Hut

Qualifications

• ServSafe Certified is preferred.
• Strong leadership and team coaching skills.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Lead and oversee shifts, ensuring smooth operations.
• Train team members to Pizza Hut standards.
• Deliver high customer satisfaction and resolve complaints using BLAST.

Skills

ServSafe Certified

Leadership

Microsoft Office

Communication

Driver's License

Education

MSM courses 4-5

Tools

Hutlink

Pizzapedia

Job description

Pizza Hut is seeking a Shift Leader to report to the Restaurant General Manager and support daily restaurant operations. You will lead the team on shifts, uphold Pizza Hut standards, and ensure a positive customer experience while managing inventory, training, and safety compliance.

The role emphasizes teamwork, brand integrity, and the ability to handle customer concerns professionally. MSM coursework and a valid driver’s license are preferred, with proficiency in Microsoft Office and Hut