Shift Leader: Drive Service Excellence & Team Growth

whataburger; Lebanon (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedules

Paid time off

401(k) match

Medical benefits

Dental benefits

Vision benefits

Disability benefits

Career development

Education support

Discounted meals

Wireless discounts

Hardware/software discounts

Gym discounts

Awards & recognition

Retirement celebration

Job summary

Whataburger is seeking a Shift Leader to drive operation excellence at the Lebanon, TN restaurant. You will lead shifts, coach team members, and ensure quality, service, and cleanliness while maintaining a strong guest experience.

Join a team-focused environment with opportunities for growth, full benefits, and a clear path to advancement as you help the restaurant succeed during busy periods.

Qualifications

• Be at least 18 years of age.
• High school diploma or GED preferred or equivalent experience.
• Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance.

Responsibilities

• Lead shift management to maintain quality, service, and cleanliness standards.
• Coach, train, and motivate Family Members - helping new hires ketchup quickly and seasoned pros turn up the heat.
• Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
• Uphold food safety, workplace safety, sanitation, and compliance requirements.
• Foster teamwork, communication, accountability, and a positive work culture.
• Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer.

Skills

Leadership

Coaching

Customer Service

Communication

Multitasking

Flexibility

Education

High School Diploma or GED preferred

ServSafe Food Certification

Job description

Whataburger is seeking a Shift Leader to drive operation excellence at the Lebanon, TN restaurant. You will lead shifts, coach team members, and ensure quality, service, and cleanliness while maintaining a strong guest experience.

Join a team-focused environment with opportunities for growth, full benefits, and a clear path to advancement as you help the restaurant succeed during busy periods.