Shift Leader: Drive Sales & Customer Experience

MINISO USA; Orlando (FL); On-site; USD 20,664 - 24,796; Full time

Job summary

MINISO USA in Orlando is seeking a Shift Leader who will assist the Store Manager in daily operations, training associates, and ensuring exceptional customer service. The role involves managing cash, store appearance, and promotions to achieve business KPIs while creating a dynamic environment that fosters customer engagement.

The ideal candidate will have 1+ years of retail experience, strong leadership skills, and the ability to multitask effectively. The position offers a pay range of $15.00 - $18.00 per hour.

Qualifications

• 1+ years of experience as a keyholder, supervisor, or shift leader in retail.
• Strong leadership, interpersonal, and conflict-resolution skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist the Store Manager with daily operations and training associates.
• Drive sales and meet store KPI goals.
• Open and close the store in compliance with procedures.

Skills

Leadership

Customer service

Conflict resolution

Multitasking

Education

High school diploma or equivalent

Associate degree

Tools

Point-of-sale systems

Job description

MINISO USA in Orlando is seeking a Shift Leader who will assist the Store Manager in daily operations, training associates, and ensuring exceptional customer service. The role involves managing cash, store appearance, and promotions to achieve business KPIs while creating a dynamic environment that fosters customer engagement.

The ideal candidate will have 1+ years of retail experience, strong leadership skills, and the ability to multitask effectively. The position offers a pay range of $15.00 - $18.00 per hour.