Shift Leader: Drive Quality, Service & Profit

PJ 4326; Allentown (Lehigh County); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Papa John’s is hiring a Shift Leader in Allentown to supervise shifts, ensure quality products and excellent customer service, and support restaurant profitability. You’ll manage station duties, enforce policies, and help control costs while maintaining safety and compliance with local laws.

The role emphasizes teamwork, reliability, and commitment to restaurant standards, with opportunities to develop leadership skills in a fast-paced environment.

Qualifications

• Cash handling and basic financial controls.
• Organizational skills for prioritizing tasks during shifts.
• Clear communication with team and customers.

Responsibilities

• Adheres to station guidelines and procedures including dough management and portioning to ensure product quality.
• Exhibits core values, maintains positive attitude, and adapts to change.
• Maintains adequate shift coverage and provides feedback to address issues during shifts.
• Contributes to profitability by following company guidelines and managing costs and inventory.

Skills

Cash management

Planning & organization

Effective communication

Education

High School diploma or GED

Job description

Papa John’s is hiring a Shift Leader in Allentown to supervise shifts, ensure quality products and excellent customer service, and support restaurant profitability. You’ll manage station duties, enforce policies, and help control costs while maintaining safety and compliance with local laws.

The role emphasizes teamwork, reliability, and commitment to restaurant standards, with opportunities to develop leadership skills in a fast-paced environment.