Shift Leader: Drive Operations & Flavor Team

Workstream; Pleasanton (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Wingstop in Pleasanton, CA is seeking a Shift Leader to support the General Manager in day-to-day operations and to direct the restaurant in the GM’s absence. You will convey the Wingstop culture to crew, be a creative team player, and demonstrate dedication to the brand’s world flavor.

The role emphasizes guest service, communication, organization, and the ability to manage multiple tasks to maximize profitability and ensure smooth operations.

Qualifications

• Guest service mindset and a genuine desire to serve customers.
• Strong verbal communication and listening skills are required.
• Ability to teach others about financial impact of decisions and establish performance measures.

Responsibilities

• Support the General Manager in day-to-day restaurant operations and direct daily operations in the GM’s absence.
• Convey Wingstop culture to crew members and be a collaborative, results-driven team player.

Skills

Guest service

Verbal communication

Calm under pressure

Multitasking

Organization

Detail oriented

Business planning

Profitability focus

Leadership

Conflict management

Job description

Wingstop in Pleasanton, CA is seeking a Shift Leader to support the General Manager in day-to-day operations and to direct the restaurant in the GM’s absence. You will convey the Wingstop culture to crew, be a creative team player, and demonstrate dedication to the brand’s world flavor.

The role emphasizes guest service, communication, organization, and the ability to manage multiple tasks to maximize profitability and ensure smooth operations.