Shift Leader: Drive Legendary Service & Team Growth

Pizza Ranch, Inc.; Minot (MA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Pizza Ranch, Inc. is looking for a Shift Manager to lead and support restaurant operations across a fast-paced environment. You will train team members, uphold standards, and ensure a legendary guest experience during each shift.

You will guide front and back-of-house processes, manage inventory, and reinforce positive team culture. This role emphasizes service, efficiency, and accountability in a franchise setting.

Qualifications

• Must work in a fast-paced environment.
• Strong multitasking and organizational abilities.
• Able to stand for extended periods.
• Excellent communication and guest service skills.
• Ability to train and develop staff.
• Franchisees set wage and benefit programs that vary by location.

Responsibilities

• Train new team members and continuously train existing staff.
• Answer questions about standards and operations from team members.
• Ensure high-quality food standards are met.
• Maintain full, fresh, and clean buffets.
• Provide Legendary guest service and lead staff to do the same.
• Maintain inventory of supplies (dough, prep, salad bar stock).
• Follow and verify checklists for each shift.
• Assist management to cut waste, decrease costs and improve profits.

Skills

High School Diploma

Multi-tasking

Organizational Skills

Guest Service

People Skills

Trainer Certification

Education

High School Diploma or GED

Job description

Pizza Ranch, Inc. is looking for a Shift Manager to lead and support restaurant operations across a fast-paced environment. You will train team members, uphold standards, and ensure a legendary guest experience during each shift.

You will guide front and back-of-house processes, manage inventory, and reinforce positive team culture. This role emphasizes service, efficiency, and accountability in a franchise setting.