Shift Manager: Lead & Train Teams, Deliver Excellence

Pizza Ranch, Inc.; Butte (AK); On-site; USD 19,000 - 25,000; Full time

Job summary

Pizza Ranch Inc. is seeking a Shift Manager to lead front and back-of-house operations, train staff, and uphold our legendary service standards. You will foster a culture of excellence, guide teammates, and ensure guests have a memorable experience.

Responsibilities include training, standard questions handling, maintaining high food quality, inventory control, and driving cost-efficiency on each shift. Franchisee employer details vary by location.

Qualifications

• High school diploma or GED is required.
• Ability to work in a fast-paced environment.
• Strong multi-tasking and time-management abilities.
• Able to stand and move around for long periods.
• Excellent organizational, communication, and guest-service skills.
• Strong interpersonal abilities.
• Certified Trainer program completion via Pizza Ranch University.

Responsibilities

• Train new team members and support ongoing staff development.
• Answer questions about standards and operations from team members.
• Maintain high-quality food standards.
• Ensure buffets are full, fresh, and clean.
• Provide legendary guest service and lead by example.
• Monitor inventory and supplies (e.g., dough, prep, salad bar).
• Follow and verify shift checklists.
• Assist management to reduce waste and improve profits.

Skills

Multi-tasking

Guest service

Organizational skills

Communication

People skills

Education

High school diploma or GED

Job description

Pizza Ranch Inc. is seeking a Shift Manager to lead front and back-of-house operations, train staff, and uphold our legendary service standards. You will foster a culture of excellence, guide teammates, and ensure guests have a memorable experience.

Responsibilities include training, standard questions handling, maintaining high food quality, inventory control, and driving cost-efficiency on each shift. Franchisee employer details vary by location.