Shift Leader: Drive Guest Service & Team Growth

RaceTrac; Ormond Beach (FL); On-site; USD 38,000 - 51,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac in Florida is looking for a Shift Manager to lead a winning team on your shift, set the tone with a cheerful attitude, and ensure guest satisfaction. You will coach and guide team members, assist with food service, stocking, cleaning, and cash handling, and drive operational excellence while upholding safety standards and store policies.

This role focuses on developing future leaders, delivering great guest experiences, and maintaining inventory and promotional communication in a

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast‑paced, high‑volume, guest‑focused environments.
• Ability to coach others to follow through on tasks.
• Strong communication and team-building skills.

Responsibilities

• Lead a Winning Team on Your Shift
• Set the tone with a cheerful, can‑do attitude that motivates your team
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling
• Coach team members in real-time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check‑in, and promotional communication
• Oversee key store processes including write‑offs, cash wrap, and compliance documentation
• Lead shift change communication and ensure team alignment throughout the day

Skills

Leadership

Retail experience

Communication

Education

High School Diploma or GED

Job description

RaceTrac in Florida is looking for a Shift Manager to lead a winning team on your shift, set the tone with a cheerful attitude, and ensure guest satisfaction. You will coach and guide team members, assist with food service, stocking, cleaning, and cash handling, and drive operational excellence while upholding safety standards and store policies.

This role focuses on developing future leaders, delivering great guest experiences, and maintaining inventory and promotional communication in a