Shift Leader: Drive Guest Joy & Smooth Operations

Fresh Dining Concepts; Madison (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible scheduling

Free on-duty shift meals

Employee discounts

Health insurance eligibility

401(k) eligibility

Job summary

Fresh Dining Concepts is seeking a passionate Shift Manager for Auntie Anne's in Madison, WI. In this role, you'll lead the store team to ensure exceptional guest experiences while overseeing daily operations and maintaining high standards in quality, service, and cleanliness.

We're looking for individuals with supervisory experience, a passion for food service, and a commitment to delivering joy. Enjoy flexible scheduling, on-duty meals, and opportunities for career growth as you join our team!

Qualifications

• Must be 18 years or older.
• 0–1 year of food service or retail experience.
• Ability to stand, bend, scoop, and stay active throughout your shift.

Responsibilities

• Lead the team and serve as the go‑to leader during your shift.
• Maintain high standards for product quality, service, cleanliness, and food safety.
• Motivate and coach team members to deliver excellent guest experiences.

Skills

First-line supervisory experience

Flexible availability

Food handling certification

Customer service experience

Education

High school diploma or equivalent experience

Tools

Microsoft

POS systems

Job description

Fresh Dining Concepts is seeking a passionate Shift Manager for Auntie Anne's in Madison, WI. In this role, you'll lead the store team to ensure exceptional guest experiences while overseeing daily operations and maintaining high standards in quality, service, and cleanliness.

We're looking for individuals with supervisory experience, a passion for food service, and a commitment to delivering joy. Enjoy flexible scheduling, on-duty meals, and opportunities for career growth as you join our team!