Shift Leader: Drive Guest Experience & Profitability

Popeyes-01d9eb60; Hazlehurst (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Popeyes is seeking an Hourly Shift Coordinator in Hazlehurst, GA. The role supports the RGM/AM and leads a shift of Team Members to ensure fast, friendly service and strict cash controls. The ideal candidate has 1–2 years in quick service, is 18+, and can work evenings and weekends.

A HS diploma or GED is required, with 2 years of college preferred. The position focuses on profitability, guest satisfaction, and operational execution, with opportunities to develop leadership skills within a busy

Qualifications

• Must be at least eighteen (18) years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Available to work evenings, weekends and holidays.

Responsibilities

• Follows cash control and security procedures (e.g. safe counting, cash drawers).
• Maintains inventory by performing Daily and Weekly inventory inspections.
• Receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase restaurant performance.
• Sets an example for Team Members by working hard to implement shift plan and drive operational results.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Motivates Team Members during shift on each of the workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Performs duties of the Team Member when necessary.

Skills

Guest service

Team leadership

Cash handling

Communication

Coaching

Shift planning

Education

HS Diploma or GED

Job description

Popeyes is seeking an Hourly Shift Coordinator in Hazlehurst, GA. The role supports the RGM/AM and leads a shift of Team Members to ensure fast, friendly service and strict cash controls. The ideal candidate has 1–2 years in quick service, is 18+, and can work evenings and weekends.

A HS diploma or GED is required, with 2 years of college preferred. The position focuses on profitability, guest satisfaction, and operational execution, with opportunities to develop leadership skills within a busy